Refund Policy

Effective Date: March 18, 2025

At Gadgets Guru, customer satisfaction is our top priority. This Refund Policy outlines the terms and conditions under which refunds are processed, in alignment with Florida laws and consumer protection standards.

1. Eligibility for Refunds

We accept refund requests for the following reasons:

Defective or Damaged Products: If an item is defective or damaged upon delivery.
Incorrect Items: If the item received does not match the order details.
Returns Within the Applicable Window: If the item meets our return conditions (see Section 3).

2. Non-Refundable Items

The following items are not eligible for refunds:

Items marked as “Final Sale” or “Non-Returnable.”
Digital products or downloaded content once delivered.
Products damaged due to misuse or mishandling by the customer.

3. Return Conditions

To qualify for a refund, items must:

Be returned within [Insert Timeframe, e.g., 30 days] from the date of purchase.
Be unused, in their original packaging, and in resalable condition.
Include the original receipt or proof of purchase.

Returns that do not meet these conditions may be denied.

4. Refund Process

To request a refund:

Contact us at contact@mygadgetsguru.com to initiate the process.
Provide proof of purchase and details of the issue.
Once approved, return the item to the address provided.

Refunds will be processed within 5-7 business days after the returned item is received and inspected. Refunds are issued to the original method of payment.

5. Shipping Costs

Original shipping costs are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect items).
Customers are responsible for return shipping costs, except in cases of defective or incorrect items.

6. Exceptions under Florida Law

Florida law does not mandate refund policies for retail businesses, but it requires that any refund policy be clearly stated and visible at the time of purchase. If no policy is stated, customers are entitled to a refund for returns made within seven (7) days of purchase for unused and resalable items.

7. Contact Us

If you have any questions or need assistance with your refund, please contact us at: contact@mygadgetsguru.com